Terms of Service for Online Booking System

1. Acceptance of Terms

By using our online booking system, users agree to comply with and be bound by the following terms of use. Please review them carefully.

2. Description of Service

We provide users the ability to book appointments online through our chosen scheduling platform, Acuity Scheduling.

3. Registration Information

For users to book an appointment, they must provide certain personal data. Users agree to provide true, accurate, and complete information.

4. User Privacy

We respect the privacy of our users. Our use of personal information is governed by our Privacy Policy (provided below).

5. Cancellation and Rescheduling

Users can cancel or reschedule appointments through the online system, subject to our cancellation policy.

6. Service Availability

We strive to ensure the system is always available, but cannot guarantee uninterrupted access.

7. Modifications to Terms

We reserve the right to modify these terms and conditions periodically.

8. Governing Law

Any disputes arising out of or related to these terms of service and/or any use by a user of the online booking platform shall be governed by the laws of Australia/NSW, without regard to its conflict of law provisions.

Privacy Policy for Online Booking System

1. Personal Data Collection

We collect personal data, like names and contact information, when users book an appointment. This information is essential for the operation of our booking service.

2. Data Usage

We use this information to confirm bookings, send reminders, and communicate any changes or relevant information about the appointment.

3. Data Sharing

We do not sell, lease, or exchange user personal data with third parties without user consent, except as described in this policy. Our booking platform, Acuity Scheduling, may have its own policies that you should be aware of.

4. Security

We employ security measures to protect user data from access by unauthorized persons and against unlawful processing, accidental loss, destruction, and damage.

5. Cookies

Our booking platform may use cookies to enhance user experience. Users can adjust their browser settings if they wish to refuse cookies.

6. Changes to our Privacy Policy

We may update this policy occasionally. Any changes will be notified on our website.

7. User Consent

By using our booking platform, users consent to the collection and use of their personal information as described in this Privacy Policy.

8. Contact Us

For any questions about these terms or our privacy practices, please contact us at 02 9131 2110.